When an emergency is triggered, Relay identifies the type of cardiac event and finds the nearest hospital with the right medical capability for that specific condition. It is not just the closest ER — it is the right one for what is happening to you right now.
Over 42% of the population lacks enough financial resources to contact medical services and call an ambulance. As well, more than 60% of people live in rural areas, 30 minutes or more from a nearby hospital. Relay provides real-time turn-by-turn directions to the selected hospital from wherever you are. No guessing which way to go, no wrong turns, no minutes lost.
Relay automatically sends your full medical profile, diagnosis, current medications, and allergies to the hospital before you arrive. The medical team has everything they need and is standing by before you walk through the door.
The moment an emergency is triggered, every pre-set contact you have chosen is notified instantly with your location and the hospital you are heading to. Nobody who needs to know is left waiting or wondering.
When an emergency is triggered, Relay identifies the type of medical event and finds the nearest hospital with the right medical capability for that specific condition. It is not just the closest ER — it is the right one for what is happening to you right now. This avoids waiting for an ambulance in densly populated areas, distant areas, and un-advanced facilities.
Every morning Relay starts an adaptive conversation asking how you are feeling that day. If something sounds off, the AI asks deeper questions and flags your care team before a small problem becomes an emergency.
Every patient sets up a personal profile with their diagnosis, surgery history, medications, allergies, and emergency contacts stored securely inside the app. When a crisis happens, Relay already knows who you are and acts accordingly.
Relay connects directly to hospital systems like Epic and Cerner, pushing patient data into the clinical tools care teams already use every day. No duplicate entry, no lost information, no extra steps.
Our medically trained team and AI Agents get a live dashboard showing all their patients, with incoming messages sorted by urgency so the most critical cases always surface first. They can view full patient history and jump into a conversation in real time.

Relay transforms the critical moments of emergencies by leveraging advanced artificial intelligence and real-time medical coordination to dramatically improve patient survival rates and outcomes.
Enhanced survival rates through precision-engineered emergency support systems
We take medical privacy seriously. Your data is encrypted using security protocols, ensuring that only authorized medical professionals can access critical information during emergencies. We are compliant with HIPAA and international data protection regulations, so your sensitive health information remains completely confidential.
Relay is designed to seamlessly connect with major electronic health record systems like Epic, Cerner, and Allscripts. Our universal API allows instant data transmission, meaning your information can be immediately shared with hospitals, emergency responders, and healthcare providers in real time.
Unlike traditional medical alert systems, Relay uses advanced AI and machine learning to predict potential events before they become critical. With real time monitoring, predictive analytics, and instant emergency communication.
Explore multiple communication pathways to engage with our emergency support team quickly and efficiently.